Privacy Policy

Thank you for your interest in our website. Below, we have provided you with information about what data we collect and process, and for what purposes, when you use our website.

1.    Data processing when using our website

1.1 Visiting the site

Generally speaking, you can visit our website without any need to provide personal data. Personal data is only collected insofar as doing so is necessary for technical reasons for use of our site, or if you use certain functions or services offered on our website, such as the contact form. The following access data is automatically collected each time you use our website:

  • Date and time of access;
  • Name of the requested file;
  • The page that the file was requested from;
  • Access status (e.g., file transferred, file not found);
  • The web browser you use and your device’s operating system;
  • The requesting device’s IP address;

This data needs to be processed to enable the visit to the website and to ensure that our systems are permanently functional, available and secure. For the purposes described above, the access data is also temporarily stored in internal log files to generate statistical data about how our website is used, to further develop our website with regard to our visitors’ usage habits (e.g., if the proportion of mobile devices used to access the pages increases), and for general administrative maintenance of our website. The information stored in the log files does not allow any direct conclusions to be drawn about you as a person; in particular, we only store IP addresses in truncated, anonymized form. The log files are stored and then deleted.

1.2. Contact form

We offer you the option of sending us messages directly using a contact form. You must provide an email address that we can contact you on when doing so. We also ask for your name so that we can address you. The mandatory fields are marked as such. We process the data that you provide in the contact form to answer your enquiry. To be able to process your enquiry properly, we may disclose the data provided in the contact form to our office. This is done so that the team responsible can properly answer your enquiry. The data collected when the contact form is used shall automatically be deleted once your enquiry has been processed.

1.3. atene-Newsletter

You have the option to order our newsletter, which regularly informs you about new projects, events, dates and current information on the topics of regional development, broadband, digitalization as well as publications by atene KOM Albania Shpk and among others provides information in the field of geographic information systems. When registering, we ask you to provide your name in order to be able to contact you and to provide your email address so that we can send you the newsletter. You also have the option of providing further voluntary information.

We use a newsletter plugin for the registration for the newsletter, which is compliant to the Albanian Law. This plugin does not collect user information and does not have access to such data either.

We use the so-called double opt-in procedure, which means we will only send you information by email when you click on a link in our notification email to confirm that you are the owner of the email address provided. If you confirm your email address, we will save your email address, the time of registration and the IP address assigned during registration until you unsubscribe from the newsletter. After the confirmation of your registration via the registration link, you will receive an e-mail including your profile link. You can access your profile via the profile link to check and change your registration information. The storage of this information serves the sole purpose of sending you the newsletter and being able to prove your registration. You can unsubscribe from the newsletter at any time. There is a corresponding unsubscribe link in every email as well as on your profile. A message to the contact details given above or in the individual emails (e.g., by email or letter) is of course also sufficient for this.

1.4. Job vacancies

If you apply for a job at atene KOM Albania, you will be asked to submit your personal data (e.g., your name, contact details, information about your education and work history or other background data) to atene KOM Albania.

atene KOM Albania may also use your information to analyze and improve our recruiting and onboarding processes. More detail can be found in the Job Vacancies section.

For current atene KOM Albania employees, atene KOM Albania creates and administers the file for each employee, where the data is kept secure and used only for employment purposes. At the end of the employment period, we keep the file in accordance with the Albanian legislation.

2. Cookies and usage analysis

2.1. General use of cookies

A variety of cookies are set when you visit and use our website. Cookies are small text files that are stored in your web browser’s cache and contain information that allows web servers to recognize you on subsequent visits. Cookies cannot run any programs or transfer viruses to your computer.

The main purpose of our own cookies is to make using our services as time-saving and user-friendly as possible. We use our own cookies particularly

  • for load distribution;
  • to save language settings;
  • to save login data (for our customer portal);
  • to save contents of form fields;
  • to indicate that information placed on our website has been shown to you so that it won’t be displayed again the next time you visit the website.

By doing this, we want to enable you to use our website in a way that is more convenient and unique to you. The relevant cookies are processed based either on the consent that you have given or on our aforementioned legitimate interests.

You can prevent cookies from being saved by preventing them from being accepted using this website in your browser settings. If you do not accept cookies, this may, however, lead to considerable functional restrictions on our website in individual cases.

3.  Links to other websites and online offers

This website may contain links to the websites and online services belonging to other providers that are not affiliated with us. If you click on these links, we naturally no longer have any influence over what data is collected by the providers in question and what data is recorded by them. You will find detailed information about data collection and use in the relevant provider’s privacy policy. Since we do not have any control over the way in which third parties collect and process data, we cannot accept any responsibility for the same.

4. Disclosure of Data

Generally speaking, the data we collect shall only be disclosed if:

  • you have given your express consent to this effect;
  • disclosure is necessary to establish, exercise or defend legal claims, and there is no reason to believe that you have an overriding legitimate interest in your data not being disclosed;
  • we are legally obligated to disclose the information, or
  • doing so is legally permissible and is required for the handling of contractual relationships with you or for the implementation of pre-contractual measures that are carried out at your request.

Some of the data processing activities described in this privacy policy may be carried out by our service providers. In addition to the service providers mentioned in this privacy policy, this may particularly include data centers that store our website and databases, IT service providers that maintain our systems, and consulting firms. If we disclose data to our service providers, they may only use the same to complete their tasks. All service providers were carefully selected and engaged by us. They are contractually bound to our instructions, have suitable technical and organizational measures to protect data subjects’ rights, guarantee an appropriate level of data protection and are carefully monitored by us.

In addition, information may be disclosed in connection with governmental requests, court orders and legal proceedings if doing so is necessary for prosecution or enforcement purposes.

5.   Your Rights

You have the right to request information about whether we process your personal data at any time. In the context of granting you access; we will explain the data processing activities to you and provide you with an overview of the data stored about you.

If the data we have stored is incorrect or out-of-date, you have the right to have this information rectified.

You can also request that your data be erased. If, in exceptional cases, erasure is not possible due to other legal provisions, the data is blocked so that it is only available for this legal purpose.

You can also have the processing of your data restricted if, for example, you believe that the data we have stored is incorrect.

You also have the right not to be subjected to a decision based solely on automated processing, including profiling.

You can contact us at any time to exercise your rights described here. This also applies if you wish to receive copies of guarantees to demonstrate that our level of data protection is adequate.

You also have the right to object to data processing or for the purposes of direct advertising. Finally, you have the right to lodge a complaint with our competent data protection supervisory authority.

5.1. Right of revocation and right to object

You have the right to revoke the consent you gave to us at any time. If you do so, we may no longer process your data based on this consent with effect for the future. Revocation of consent does not affect the lawfulness of processing carried out based on consent up until the same is revoked.

If you would like to assert your right of revocation or your right to object, all you need to do is send an informal message to us.